Reference

How We Handle Your Account Payment Information

We collect what we need to verify your wallet, process bKash, Nagad and Rocket deposits, and keep your account secure. This policy explains what data we hold, how we use it, and the rights you have under local law where available.

Account verificationWallet transaction logsCookie consentData access requestsRetention periods
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6555 db How We Handle Your Account Payment Information
DATA SECURITY

How We Protect Account Records

Every wallet transaction passes through encrypted channels so your bKash, Nagad or Rocket PIN never appears in plain text on our servers. We store account credentials using industry-standard hashing, and access to the database is restricted to the operations and compliance teams who need it to process withdrawals and run anti-fraud checks.

Encryption in Transit

Deposits, withdrawals and login attempts are sent over TLS so anyone intercepting the traffic sees only scrambled data. This applies whether you open the lobby on mobile or desktop.

Cookie Controls

We set a session cookie to keep you logged in and an optional marketing cookie if you consent. You can revoke marketing consent anytime in account settings without affecting your ability to play or withdraw.

Data Retention

Wallet transaction records are kept for the period local financial regulation requires. Session logs expire automatically. If you close your account, we anonymize or delete personal identifiers once the mandatory retention window ends.

Third-Party Sharing

We do not sell or rent your data. Payment processors receive only the wallet ID and amount needed to clear your bKash, Nagad or Rocket deposit, and game studios see a session token, not your personal details.

PRIVACY QUESTIONS

Reach Us About Your Data

If you need to update your wallet details, request a copy of the data we hold, or ask us to delete your account, our support team handles those requests directly. Response time depends on the verification steps required, but most account data requests are answered within a few business days once we confirm your identity.

Live Chat Open the chat bubble in the bottom corner of any page and tell the agent you want to discuss privacy or data access. They will guide you through the identity check and log your request in real time.
Email Support Send your request to the support email listed in the footer. Include your registered mobile number and a brief description of what data you want to see, correct or remove so we can route it to the right team.
Account Settings Log in, tap your profile icon, then go to Privacy Options to toggle marketing cookies, download a copy of your transaction history, or flag your account for deletion if you decide to close it permanently.

Privacy Policy FAQ

We record your mobile number, the wallet account you use for bKash, Nagad or Rocket deposits, your device type, IP address and browser fingerprint. This data verifies your identity and processes transactions.

Yes. Log into account settings and tap Privacy Options to download a copy of your transaction history and profile details. For a full data export, contact support with your registered mobile number.

We retain transaction logs for the period local financial regulation requires, typically several years. Session data expires when you log out. Once retention periods end, we anonymize or delete the records.

We share only what is needed: wallet ID and amount go to the payment processor, and a session token goes to game studios. We do not sell or rent personal data to advertisers or brokers.

Go to account settings, select Privacy Options, then flag your account for deletion. We anonymize personal identifiers after the mandatory retention period ends. For immediate help, contact support via live chat or email.

We set a session cookie to keep you logged in and an optional marketing cookie if you consent. You can disable marketing cookies in account settings anytime without losing access to the lobby or withdrawals.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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